They told me it would take 10 minutes. I told them I did not want any hard sell for additional services. Despite this, I was
- shown my air filter and told it should probably be replaced
- brought a ph test strip that supposedly demonstrated that I needed a special additive in my radiator fluid
- shown a big bolt that supposedly should be silver on the bottom but was black.
Now, since my regular honest mechanic services my car every 3,500 miles I was able to ignore all these suggestion.
From where I sat I could see the nose of my car. No one was working on it. After about half an hour, I began to wonder what was taking so long. But I was reading a good book so I didn't get up. Then a customer came in and asked who owned the Outback. I said I did. He asked me if I knew they had locked the keys in my car and were trying to get them out.
I came out and found them trying to force a coathanger (right - like that works anymore) through the window gasket. I told them I lived just a few blocks away and that I could go home and get another set of keys.
To add insult to injury, when I went to check out, the guy said he could give me $10 for my trouble. I took out a 15% off wallet card for Jiffy Lube. The checkout guy told me he could give me one or the other, and that the 15% off, which came to $8 and change. So for me having to walk home and get my keys, the whole thing taking an hour, and my groceries sitting in my car getting warm, I saved less than $2. Oh, and I got a gouged rubber gasket out of the deal.